Operations Specialist Job in Minneapolis, MN

Operations Specialist

We are looking for an Operations Specialist to support day-to-day business operations for a service-focused organization in Minneapolis, Minnesota. This long-term contract position is ideal for someone who can coordinate administrative and facilities-related activities while helping maintain efficient support processes across the team. The role calls for sound judgment, strong organizational skills, and the ability to work effectively in a fast-paced environment.

Responsibilities:

• Coordinate operational and office support activities to help maintain smooth daily business functions.
• Track service levels and performance results within call center and customer support environments, identifying areas that need attention.
• Assist with analysis of operational issues and help evaluate business impact to support informed decision-making.
• Manage relationships with external vendors, including follow-up on services, supplies, and routine facility needs.
• Oversee office supply inventory and place orders to ensure teams have the materials required for daily work.
• Support facilities planning and workspace coordination to help maintain an organized and functional office environment.
• Contribute to operational reporting and documentation related to consumer banking or credit card support processes.
• Use critical thinking to resolve administrative and operational challenges while escalating more complex concerns when needed.