Technical Product Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

Technical Product Managers at U.S. Bank oversee the strategic product management for an assigned technical product line(s) in support of the Enterprise organization’s goals and market needs. Engages with key stakeholders to define, document, and prioritize features; ensures delivery of marketable capabilities for all U.S. Bank engineering teams while collaborating with agile teams.

This role functions as the primary Product Owner for fraud communication platforms and is responsible for backlog ownership, vendor management, stakeholder engagement, testing oversight, and delivery of platform enhancements that support fraud mitigation, customer experience, and regulatory compliance.

• Aligns the strategic vision with cross-functional stakeholders to shape outcome-based product roadmap, product risk, investment areas and success measures.
• Drives product development with ownership of backlog and actively engages cross-functional stakeholders to enable faster speed to market.
• Manages across Enterprise users to define and deliver product performance goals (e.g., outcomes, customer experience, etc.).
• Owns all engagement for assigned technical portfolio regarding the SDLC, e.g., adoption, collaboration.
• Develops, analyses, monitors, and reports on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement.
• Uses performance metrics to drive towards progress on identified strategies and initiatives.
• Leverages OKRs (Objectives and Key Results) to drive roadmap priorities.

• Technical Product Management experience

• Prior Product Owner, Product Manager, or Technical Product Manager experience.
• Experience managing product backlogs, roadmaps, and prioritization activities.
• Experience gathering requirements and translating business needs into actionable technology solutions.
• Experience managing third-party vendors or technology partners.
• Demonstrated ability to influence stakeholders and drive decisions across cross-functional teams without direct authority.
• Strong written, verbal, and executive-level communication skills.
• Demonstrated ability to independently drive complex initiatives through ambiguity and competing priorities.
• Experience with Agile delivery methodologies and tools such as Jira.
• Experience coordinating UAT, defect resolution, and production releases.
• Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators design systems, service blueprints, and reusability.
• Technical know-how understands the product technical architecture and understands the economics of technical investments.
• Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).
• Strong collaboration with software engineers to execute product vision and roadmap.
• Product strategy, vision and planning, product discovery, product development, agile ways of working, enterprise technical alignment and performance measurement and optimization.
• Experience supporting SaaS or vendor-hosted platforms.
• Experience with in financial services, fraud, risk management, authentication, customer communications, or contact center technologies.

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion…