Business Support Lead

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Business Support / Operational Delivery Coordinator in Minneapolis, MN or Charlotte, NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially.

Contract Duration: 12+ Months

The ideal candidate serves as an extension of leadership team by helping manage priorities, tracking action items, creating executive-level PowerPoint presentations, documenting meeting outcomes, following up on deliverables, and ensuring requests move from concept to completion.

This individual must be comfortable interacting with senior leaders, translating verbal direction into polished deliverables, and working independently with minimal oversight.

• Operational, change management implementation experience where you managed multiple work streams simultaneously
• Ability to facilitate meetings, track timelines and manage issues
• Excellent written and oral communication skills
• Proficiency in Excel, Word, PowerPoint, and Share Point
• Ability to quickly re-prioritize work in a fast paced, high demand, environment while balancing multiple priorities
• Work with minimal direction and take initiative in identifying opportunities, areas for improvement, decision making and problem solving
• Work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

• Track leadership priorities and strategic initiatives
• Manage action items assigned by leadership
• Follow up with internal partners to ensure completion
• Organize communications, deliverables, and reporting activities
• Function as an extension of leadership by ensuring commitments are tracked and executed

• Build weekly and monthly status reporting decks
• Transform verbal discussions into polished executive communications
• Support leadership presentations delivered to senior executives

• Attend leadership and operational meetings
• Capture detailed meeting notes and action items
• Document decisions and key discussion points
• Track follow-up activities through completion

• Utilize Microsoft Copilot to improve productivity and content creation
• Leverage Microsoft Office tools including PowerPoint, Excel, Teams, Outlook, and Share Point
• Assist leadership with drafting updates, communications, and presentation materials

• Support delivery managers and operational teams when needed
• Assist with project coordination activities
• Track timelines, dependencies, risks, and deliverables
• Facilitate meetings and stakeholder engagement when assigned