Senior Product Analyst

The Senior Product Analyst helps product teams make data-informed, market-aware, user-centered, and financially grounded decisions across cellular therapy, service, software, and platform products. Embedded in the Product organization, this role partners with Product Managers, Product Owners, UX, Operations, Technology, Analytics, Finance, Commercial, and other cross-functional stakeholders to clarify needs, assess opportunities, shape product decisions, support go-to-market readiness, and measure outcomes that improve product performance and advance mission impact.

The Senior Product Analyst brings a product mindset: translating ambiguity into clear options, evaluating customer needs, market opportunity, operational feasibility, financial implications, current-state processes, and product or platform capability fit, and turning evidence into recommendations that improve customer experience, operational effectiveness, financial performance, and measurable business value. This role supports product work from discovery and opportunity assessment through product development, requirements and backlog readiness, launch readiness, adoption measurement, and ongoing optimization.

Specific emphasis will vary by product line; all Senior Product Analysts are expected to bring strong product thinking, analytical judgment, customer orientation, and evidence-based recommendation development. This role is ideal for a senior analyst who wants to use product thinking, data, market insight, and operational understanding to improve products that support the organization’s mission to save lives through cellular therapy.

ACCOUNTABILITIES:

Product Discovery, Market & Opportunity Analysis:

• Partner with Product Managers, Product Owners, UX, Operations, Technology, and other stakeholders to clarify business objectives, customer problems, user needs, operational pain points, desired outcomes, and market opportunities.
• Analyze customer and stakeholder feedback, journey data, operational data, service interactions, utilization patterns, market signals, and business processes to identify growth opportunities, risks, unmet needs, and whitespace for product development.
• Translate broad or ambiguous business questions into structured hypotheses, assumptions, risks, decision points, analytical approaches, and practical measurement options.
• Conduct opportunity sizing, impact assessment, and value analysis to inform product strategy, roadmap trade-offs, prioritization decisions, and product-line investment discussions.
• Support financial analysis for product opportunities, including revenue potential, cost drivers, pricing considerations, margin implications, benefit hypotheses, investment trade-offs, and business case inputs.
• Partner with Product, Finance, Commercial, Operations, Analytics, and Technology partners to evaluate product performance, demand signals, revenue growth opportunities, and cross-product or portfolio implications.
• Translate market, financial, operational, and performance insights into recommendations that inform product strategy, product development, roadmap priorities, go-to-market planning, lifecycle decisions, and trade-off decisions.
• Support product foresight by monitoring emerging customer needs, industry trends, regulatory considerations, technology shifts, competitive dynamics, and evolving product opportunities.

Product, Process & Platform Fit Analysis:

• Analyze current-state processes, service interactions, workflows, and product or platform capabilities to identify inefficiencies, bottlenecks, compliance considerations, manual workarounds, experience gaps, and simplification opportunities.
• Develop future-state recommendations that balance customer and user needs, business outcomes, operational realities, product strategy, service model considerations, and available platform capabilities.
• Evaluate needs against product, process, service, and platform capabilities to determine where workflow changes, configuration, product iteration, or custom development are appropriate.
• Lead or contribute to fit-gap analysis, decision framing, and recommendations for Product, UX, Architecture, Technology, Operations, and…