Business Program Manager

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and River Source Insurance & Annuities.

Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Provides strategic and operational leadership for multiple business‑critical programs within Experienced Advisor Recruiting (EAR), including recruiting events, organizational compliance and risk programs, and workforce onboarding and offboarding. Partners with EAR leadership and cross‑functional stakeholders to identify priorities, shape strategic agendas, make informed business decisions, and drive initiatives from planning through implementation. Accountable for program effectiveness, issue resolution, stakeholder alignment, and continuous improvement.

• Own the end‑to‑end management of EAR recruiting events, including VIP, Leadership Conferences, Search Firm Summit, and town halls.
• Establish program plans, timelines, roles, decision points, communications, registration processes, content requirements, onsite execution plans, and follow‑up activities.
• Independently assess and resolve complex participant, field leader, candidate, vendor, and operational issues; balance business objectives, candidate experience, policy considerations, and resource constraints; and determine when escalation if warranted.
• Partner with EAR leadership to develop and manage forward‑looking agendas for senior‑leader meetings and strategic forums.
• Maintain visibility into organizational priorities, identify emerging issues and decision points, recommend topics for leadership consideration, coordinate development of executive‑ready content, and ensure decisions and action items are translated into clear ownership and execution.
• Connect related initiatives across EAR and enterprise partners to improve leadership alignment and organizational effectiveness.
• Serve as the EAR lead and primary liaison for Business Unit Compliance Liaison (BUCL), Business Continuity Planning (BCP), ADTRAX submissions, and related governance and risk programs.
• Interpret requirements, assess organizational impacts, coordinate deliverables with compliance, risk, and business partners, maintain appropriate documentation, and drive timely completion of required activities.
• Partner with AMPI resources to manage the effective onboarding and offboarding of Recruiting Directors and Divisional Directors, resolve process issues, and ensure operational readiness.
• Evaluate assigned programs and processes to identify pain points, operational risks, scalability needs, and opportunities to improve effectiveness.
• Develop recommendations, gain alignment from the appropriate teams and lead approved solutions through implementation and adoption.
• Establish consistent practices, tools, communications, and measures that strengthen execution while reducing the need for day‑to‑day leadership involvement.

• Education:
  
  Bachelor’s degree or equivalent.
• 5 to 7 years relevant experience required.
• Demonstrated capability in standard office and project management applications - Microsoft Office.
• Demonstrated program or project management experience, including ownership of multiple complex initiatives from strategy and planning through implementation, issue resolution, and ongoing improvement.
• Excellent communication and interpersonal skills, including networking, conflict resolution, negotiating, and influencing.

• Experience in event planning and logistics.

Applicants must have a valid work authorization that does not now, or in the future, require visa…