Business Program Manager

• Provide strategic and operational leadership for multiple business-critical programs within Experienced Advisor Recruiting
• Own end-to-end management of recruiting events, including VIP, Leadership Conferences, Search Firm Summit, and town halls
• Establish program plans, timelines, roles, decision points, communications, registration processes, content requirements, onsite execution plans, and follow-up activities
• Assess and resolve complex participant, field leader, candidate, vendor, and operational issues
• Partner with EAR leadership to develop and manage agendas for senior-leader meetings and strategic forums
• Identify emerging issues and decision points, coordinate executive-ready content, and translate decisions and action items into clear ownership and execution
• Serve as the EAR lead and primary liaison for BUCL, BCP, ADTRAX submissions, and related governance and risk programs
• Interpret requirements, assess organizational impacts, coordinate deliverables, maintain documentation, and drive timely completion of required activities
• Manage onboarding and offboarding of Recruiting Directors and Divisional Directors
• Evaluate programs and processes to identify pain points, operational risks, scalability needs, and improvement opportunities
• Develop recommendations, gain alignment, and lead approved solutions through implementation and adoption
• Establish consistent practices, tools, communications, and measures to strengthen execution and reduce day-to-day leadership involvement

• Bachelor’s degree or equivalent
• 5 to 7 years relevant experience required
• Demonstrated capability in standard office and project management applications - Microsoft Office
• Demonstrated program or project management experience, including ownership of multiple complex initiatives from strategy and planning through implementation, issue resolution, and ongoing improvement
• Excellent communication and interpersonal skills, including networking, conflict resolution, negotiating, and influencing
• Valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States

Demonstrates strategic and operational leadership in managing complex recruiting programs, with a focus on effective communication, stakeholder engagement, and program evaluation. Proficient in project management methodologies and tools to drive successful implementation and continuous improvement.

• Program Management
• Project Management
• Microsoft Office
• Communication Skills
• Leadership

• Program Management
• Project Management
• Event Management
• Issue Resolution
• Operational Risk Assessment
• Documentation Management
• Onboarding
• Offboarding
• Strategic Planning
• Implementation

• Interpersonal Skills
• Networking
• Conflict Resolution
• Negotiating
• Influencing

• Bachelor’s Degree

• Recruiting
• Leadership Conferences
• Governance
• Risk Programs
• Stakeholder Engagement