Senior Payments Operations Consultant

Senior Payments Operations Consultant

Wells Fargo is seeking a Senior Payments Operations Consultant within Payment Operations. In this role, you will:

• Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
• Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
• Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
• Work independently to make recommendations for support function by providing support and leadership
• Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
• Collaborate and consult with team leaders in developing project plans, policies and procedures
• Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners

Required Qualifications:

• 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired

Qualifications:

• Business Analysis experience supporting technology, operations, or payments transformation initiatives
• Experience supporting payment processing platforms, payment hubs, or transaction workflow applications
• Experience with ISO 20022, SWIFT, Fedwire, ACH, RTP, CHIPS, payment investigations, sanctions screening, or exception processing
• Experience leading requirements elicitation workshops and documenting business and functional requirements
• Experience creating user stories, acceptance criteria, process flows, use cases, and gap analyses
• Experience working within Agile Scrum or SAFe environments using Jira and Confluence
• Experience coordinating user acceptance testing (UAT), defect management, and release validation
• Experience utilizing Excel, Visio, Tableau, or Power BI for analysis and reporting
• Experience with Lean, Six Sigma, process improvement, or workflow optimization methodologies
• Financial services or banking operations experience
• Experience leveraging AI-enabled tools to accelerate requirements gathering, documentation, and business analysis activities

Job Expectations:

• Ability to work on-site
• Ability to work a hybrid schedule

Required Locations:

• 1525 W WT Harris Blvd, Charlotte, NC
• 550 S 4th St, Minneapolis, MN

Pay Range: $87,000.00 - $

Benefits:
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.