Communications & Knowledge Management Intern - MN

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for. At Xcel Energy, our employees are the driving force behind our success.

So we make sure that, here, you can be your best. Doing work that makes a difference for neighbors and communities. Working with a team you can count on to push you. Expanding skills, staying ready for change, and capturing opportunities to grow. All with the support, rewards and recognition you need to thrive - during your internship and beyond.

The Communications and Knowledge Management Intern, working with the Customer Energy & Transportation Solutions (CETS) Planning and Performance team, will support departmental communications and knowledge management efforts. This role offers the opportunity to blend communications, technology, and business process improvement. The intern will help create and maintain content for SharePoint, develop communication materials, support employee engagement initiatives and assist with the organization and governance of knowledge assets.

The intern will also have opportunities to explore emerging AI technologies, including Microsoft Copilot and help identify ways AI can improve employee productivity and customer experiences.

• Developing and editing communications for employees and stakeholders
• Supporting SharePoint site design, content organization, and user experience improvements
• Assisting with knowledge management initiatives, including content inventories, metadata tagging, and governance activities
• Creating job aids, newsletters, presentations, and other communication materials
• Supporting AI and automation initiatives that improve knowledge sharing and information access
• Collecting and analyzing usage metrics to help improve communication and knowledge management effectiveness
• Support employee engagement and change management activities by coordinating events and meetings, developing communications, creating presentation materials, and post-event follow-up activities

The intern will work closely with cross-functional teams across Customer Energy & Transportation Solutions (CETS), collaborating with leaders, subject matter experts, communicators, and technology partners to support clean energy programs and customer-focused initiatives.

• Develop and edit employee and stakeholder communications, including newsletters, emails and intranet content.
• Support the creation, organization and maintenance of content within the CETS SharePoint site.
• Research, test and support emerging AI tools and capabilities, including Microsoft Copilot and other productivity solutions.
• Participate in cross-functional project teams, providing communications and knowledge management support for priority business initiatives.
• Identify opportunities to streamline workflows and improve information sharing through automation and digital tools.

This position is for a May 24, 2027 start date. This position may have the possibility to extend beyond the internship’s initial term based on the candidate’s successful performance and Xcel Energy’s business needs.

Current student, Junior or higher Enrolled in an accredited college or university and pursuing a degree in Communications, Strategic Communication, Technical Communication, Business Administration, Digital Media or Digital Communications, Knowledge Management, Library and Information Science, Organizational Communication Able to work full-time during the summer (up…