Customer Achievement Specialist

Description

Are you passionate about empowering students to reach their full potential? We are seeking a dedicated and resourceful Customer Achievement Specialist to join our team! In this role, you will work remotely and exclusively support clients and customers located in Mountain or Pacific time zones.

Key Responsibilities:

+ Provide consistent, one-on-one coaching and support to help individuals set and achieve professional and personal goals

+ Monitor progress and proactively identify ways to encourage engagement and success

+ Serve as a trusted liaison between clients, customers, and administrative staff to resolve challenges and celebrate achievements

+ Facilitate small virtual workshops on study strategies, time management, and academic resilience

+ Maintain and track accurate records of communications, progress, and outcomes

+ Support onboarding and orientation for incoming clients/customers, helping them acclimate to expectations and resources

Requirements

Requirements:

+ Bachelor's degree or higher (Education, Counseling, or related field preferred)

+ Experience coaching, mentoring, or advising individuals

+ Excellent interpersonal, communication, and motivational skills

+ Technological proficiency and experience using virtual communication platforms

+ Must reside and be authorized to work in MST or PST time zones

Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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