Customer Care Team Lead — Empower & Scale
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-02-17
Listing for:
Star Tribune
Full Time
position Listed on 2026-02-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading media organization in Minneapolis is seeking a Consumer Support Team Lead to oversee the customer care team, enhance productivity, and ensure exceptional service quality. The ideal candidate will manage team members, resolve escalated customer complaints, and train new hires. With a focus on delivering outstanding customer experiences and strong organizational skills, this role offers a competitive compensation range of $24.03 - $26.44 hourly, along with comprehensive benefits.
Join a diverse and inclusive workplace committed to building a better Minnesota.
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