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Customer Service Associate

Job in Minneapolis, Hennepin County, Minnesota, 55401, USA
Listing for: Hertz
Full Time position
Listed on 2026-02-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Hertz -  - 4512 Post Rd - Responsibilities:
Provide exceptional customer service and first contact resolution;
Resolve customer issues at the counter with hospitality and professionalism;
Serve as primary Net Promoter Score liaison and communicate performance actions;
Analyze NPS results and develop plans to improve guest satisfaction;
Coach staff and ensure compliance with corporate policies
Position Requirements
10+ Years work experience
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