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Customer Success & Renewal Manager, Healthcare SaaS

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: ECG Management Consultants, Inc.
Full Time position
Listed on 2026-06-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
ECG Management Consultants, Inc. is seeking a Customer Relationship and Success Manager to join their product team in Minneapolis. This full-time role involves managing relationships with subscribers to ensure they maximize value from our SaaS offerings. You will lead onboarding, support customer inquiries, and drive renewal processes. The ideal candidate has a bachelor’s degree and 4+ years of experience in customer success.

A competitive salary and benefits package is offered, including unlimited PTO and a 401(k) matching program.
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