Receptionist, Customer Service​/HelpDesk

Premier Disability Services, a division of Internet Brands, is seeking a qualified Receptionist to join our high‑volume call center team based in Minneapolis, MN.

This entry‑level role provides high‑quality telephonic receptionist support to various departments, as well as data entry and mailroom duties. You will follow an established process to answer phones, transfer calls to the appropriate departments, open and sort incoming mail, and enter data into client files on a regular basis.

Compensation
: $16/hr with the opportunity to earn up to $500/month in performance‑based bonuses.
Work Location
:
Brooklyn Park, Minnesota – onsite only.
Terms
:
Full‑time, hourly, non‑exempt.
Hours of Operation
:
Monday–Friday, 9:30 a.m.–6:00 p.m. CST.

• Open and sort inbound mail
• Process outbound mail
• Answer inbound client calls and transfer the calls to the appropriate department
• Enter data into client files

• Previous experience in a direct customer contact position is preferred
• Customer‑service orientation; energetic and outgoing personality
• Excellent written and verbal communication skills; ability to communicate professionally, effectively, and with empathy in potentially difficult circumstances
• Multitasking skills and a detail‑oriented focus required for a fast‑paced environment
• Basic PC knowledge, working knowledge of Windows operating systems, Internet and mainstream web browsers
• Bilingual – English/Spanish a plus
• Can lift up to 40 lbs.

• Medical, dental, and vision insurance
• PTO and paid holidays
• Cafeteria onsite and a subsidized lunch program
• Opportunities to grow within the company
• Additional benefits include flex spending accounts, short‑term and long‑term disability insurance, life and AD&D insurance, 401(k) with company match, commuter benefits, Employee Assistance Program, well‑being coaching services, voluntary benefits such as home, auto, and pet insurance, and discounted legal and financial services