Customer Service Representative

Description We are looking for a Customer Service Representative to join a manufacturing organization in Plymouth, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, managing order activity, and providing responsive service in a fast-paced onsite environment. The person in this role will serve as a key point of contact for inbound inquiries while helping maintain accurate order processing and clear communication across internal teams.

Responsibilities:

- Respond to incoming customer calls and messages with professionalism, accuracy, and a strong service mindset.

- Enter customer orders into internal systems and review details carefully to help ensure timely and correct processing.

- Provide updates on order status, product availability, and general account questions by coordinating with appropriate internal departments.

- Handle a mix of inbound and outbound customer communication to resolve issues, confirm information, and support ongoing service needs.

- Document customer interactions, requests, and follow-up actions to maintain organized and reliable records.

- Work closely with team members during onboarding and training to learn procedures, systems, and service expectations.

- Support day-to-day customer service operations during a period of team coverage and business transition activity.

- Escalate complex concerns when needed and help drive issues toward timely resolution. Requirements Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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