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Call Center Team Lead: Drive Excellence & Growth
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-07-08
Listing for:
Cedar Riverside People'
Full Time
position Listed on 2026-07-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Cedar Riverside People is seeking a Call Center Supervisor in Minneapolis, MN. This role is crucial for managing daily operations in a busy call center, ensuring exceptional customer service and performance targets are met. You will supervise agents, analyze data for trends, and collaborate with sales teams.
Ideal candidates have supervisory experience in a call center, strong communication skills, and knowledge of performance metrics. A Bachelor’s degree is preferred. This full-time position offers a dynamic environment focused on team development and customer satisfaction.
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