Lead Customer Advocacy & Resolution
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-07-09
Listing for:
Affirm
Full Time
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Affirm is hiring a Customer Advocacy Lead in Minneapolis to manage a team dedicated to resolving complex customer complaints. This role emphasizes customer-centric solutions and operational excellence.
The ideal candidate brings over 5 years of people management experience and is skilled in data-driven decision making. Affirm offers a remote-first opportunity, competitive salary, and a range of benefits including health care and stock options.
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