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Customer Service Rep HelpDesk/Support

Digital Customer Service Specialist

Job in Minneapolis, Hennepin County, Minnesota, 55441, USA
Listing for: MESSERLI KRAMER P.A.
Full Time position
Listed on 2026-08-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 47000 - 57000 USD Yearly USD 47000.00 57000.00 YEAR
Job Description & How to Apply Below
Messerli Kramer P.A., a leading Minneapolis law firm, seeks a Digital Customer Service Specialist to deliver professional client support through email, chat, and online portals. In this role, you will respond to inquiries about services, billing, and case status, document all interactions in firm systems, and triage matters to attorneys or teams as needed. You will help manage online intake, scheduling, and document requests while maintaining strict confidentiality.

The firm offers a collaborative, growth-oriented environment with opportunities for professional development and exposure to complex legal work.
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