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Customer Service Coach & Quality Mentor
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-08-03
Listing for:
Ameriprise Financial Services, LLC
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Ameriprise Financial is seeking a role that provides guidance and indirect leadership to phone agents on policies, procedures and customer service skills, with responsibility for quality review and escalation management. The team emphasizes in-office collaboration; employees work four days in the office and one day from home.
Required HS diploma and 3–5 years in a service call center; base pay ranges from $50,800 to $76,300 per year, plus benefits and performance-based incentives.
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