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Customer Escalation Coordinator | Cross-Functional Liaison
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-08-22
Listing for:
Mastery Logistics Systems
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Mastery Logistics Systems is seeking a Customer Resolution Coordinator to own communication, coordinate cross-functional teams, and guide escalations from intake to final validation.
In this role you will translate business impact for internal stakeholders, provide proactive updates, and advocate for the customer experience while ensuring accountability across Product, Engineering, and Professional Services.
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