Customer Service Lead — Team Trainer & Escalation Pro
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-08-23
Listing for:
Canteen
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management, HelpDesk/Support
Job Description & How to Apply Below
Canteen, the national account management arm of Compass Group USA, is seeking a Customer Service Lead to drive day-to-day operations and deliver exceptional client service. This role will focus on coaching, training, and escalating issues while coordinating with client locations and vendors.
Ideal candidates have leadership experience, strong MS Office skills, and familiarity with ERP systems and call center software. Minnesota-based, requiring in-office presence 3–5 days a week as needed.
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