Call Center Rep

Are you passionate about helping people and providing great customer service? Whether you've worked in a call center, retail store, restaurant, hospitality, or another customer-facing role, we'd love to hear from you!

We're looking for a dependable and customer-focused Customer Service Representative to join a growing team. This is a great opportunity for someone who enjoys talking with customers, solving problems, and building positive relationships while working in a professional office environment.

• Make outbound calls to welcome new customers and follow up regarding account information
• Answer inbound customer calls and provide exceptional service
• Verify customer information and ensure account details are accurate
• Assist customers with payments and setting up automatic payment options
• Address customer questions and concerns while providing solutions
• Accurately document customer interactions and account updates
• Meet daily call goals in a fast-paced, team-oriented environment

• At least 1 year of customer service experience
• Experience in a call center, retail, restaurant, hospitality, banking, or similar customer-focused environment is highly valued
• Strong communication and active listening skills
• Excellent attendance and a proven history of reliability and longevity in previous roles
• Comfortable speaking with customers over the phone throughout the day
• Basic computer skills with accurate data entry and typing abilities
• High School Diploma or GED required

Regular Schedule

• Monday through Thursday: 8:00 AM - 5:00 PM
• Friday: 8:00 AM - 2:30 PM
• Occasional Saturday overtime rotation (approximately once every 1 to 1.5 months)

• $20-$21/hour
• Up to $22/hour for highly qualified candidates
• Consistent full-time schedule
• Professional office environment
• Opportunities to develop customer service and communication skills
• Type:
  Direct Hire

Maple Grove, MN 100% On-Site Position

If you enjoy helping customers, thrive in a fast-paced environment, and are looking for a stable career opportunity with a great schedule, apply today!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.