Customer Service Representative
Job in
Minneapolis, Hennepin County, Minnesota, 55401, USA
Listed on 2026-09-02
Listing for:
Robert Half
Full Time
position Listed on 2026-09-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Customer Service Representative
We are seeking a customer-focused and professional Customer Service Representative to join our team. This role is responsible for assisting customers, resolving inquiries, processing orders, and providing exceptional service through phone, email, and other communication channels. The ideal candidate is detail-oriented, dependable, and enjoys building positive customer relationships.
Key Responsibilities- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Process orders, account updates, and customer requests accurately
- Resolve customer concerns and escalate issues when necessary
- Maintain accurate customer records and documentation
- Coordinate with internal departments to ensure customer needs are met
- Provide product, service, and account information to customers
- Track and follow up on open customer issues
- Meet service and quality standards while delivering a positive customer experience
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