Recreation Facility Monitor

POSITION OBJECTIVE

Be part of something new and exciting at the brand-new Commons Park Building! We’re looking for a friendly, reliable Recreation Facility Monitor to welcome patrons, support daily operations, and help create a clean, safe, and welcoming community space. In this role, you’ll greet visitors, process registrations, set up equipment, assist with programs and events, and help keep the building running smoothly.

• Greets and interact with patrons to provide excellent customer service year-round. Includes interaction in-person, on the phone and online.
• Opens and closes building securely.
• Sets up and takes down equipment.
• Processes transactions related to programming within facility.
• Processes customer rentals and registrations.
• Maintains a clean building throughout the day including activity rooms, lobby, office and restrooms.
• Assists with programs or special events.
• Monitor building to provide support and assist with troubleshooting any issues and concerns.

• Must be at least 18 years of age.
• Prior work in a customer service role.
• Experience working with computers and computer software.

• High School Diploma
• Experience working with Recreation software/registration systems.
• Experience with monitoring a facility, including set-up, take-down and working with audio/visual equipment.

• Ability to communicate effectively verbally and in writing and possess positive customer service skills.
• Ability to work independently and prioritize work.
• Ability to work collaboratively, cooperatively, and positively in a team environment.
• Ability to work varying hours and days, including evenings and weekends.
• Ability to handle a variety of assignments under minimal supervision within standard operating procedures.
• Ability to apply a variety of procedures, policies and precedents using moderate analytical ability in adapting methods to fit facts and conditions.
• Ability to communicate with frequent contacts to supply information on specialized matters requiring detailed or technical responses.