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Design Manager: Shape End-to-End CX Journeys

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: RSM US LLP
Full Time position
Listed on 2026-05-22
Job specializations:
  • Design & Architecture
    UI/UX Design
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Experience Design Manager: Shape End-to-End CX Journeys

RSM US LLP in Minneapolis is seeking an experienced Experience Design Manager to enhance client experiences according to enterprise CX strategy. The role focuses on designing, operationalizing, and improving client interactions by translating insights into scalable service models.

The ideal candidate will have 5-8 years in Customer Experience, strong service design skills, and a proven ability to work in cross-functional teams. A competitive benefits package and flexible scheduling options are available.

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