Instructional Designer

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

As a forward-thinking instructional designer, you’ll help shape the future of learning by designing impactful, scalable solutions that drive performance and business outcomes. You’ll work closely with stakeholders to turn learning needs into engaging, user-centered experiences—leveraging emerging technologies, data insights, and creative design approaches.

Instructional Designers develop training curricula, materials, and programs (including classroom training, online training, and other technologies) to meet specific training/learning solutions needs at U.S. Bank. Plans and manages the design, development, deployment, and evaluation of training/learning solutions for assigned clients. Identifies and assesses training/learning solutions needs of assigned clients and designs skills training and other business line and/or corporate wide training/learning solutions programs/initiatives.

Evaluates the effectiveness of existing training programs/learning solutions and makes improvements or designs replacements. Consults with assigned clients, learning partners, and talent consultants to formulate training/learning solutions project objectives, scope, schedule, budget and resources for producing the project deliverables. Designs performance-based and knowledge-based tests to measure participant understanding of program content. Develops training material and content and organizes into meaningful learning modules, which are then deployed in various training tools such as facilitator guides, learning guides, tests, job aids, or other relevant learning resources.

Contributes to formalizing best practices for designing, developing, and evaluating curricula materials by leading standards discussions and documenting them. Ensures training materials are in compliance with all relevant laws, regulations, and corporate policies.

In this role, you’ll:

• Lead the design of modern learning experiences that are practical, relevant, and measurable
• Collaborate across teams to align learning strategies with business goals
• Experiment with new tools and formats to keep learning fresh and effective
• Leverage AI tools in a business setting, including Microsoft Copilot, prompt development, and AI-driven workflows or agents

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Six or more years of relevant experience

Preferred Skills/Experience

• Thorough understanding of adult learning principles, practices, and learning sciences particularly in the areas of eLearning, curriculum development, multi-media development, and learning technology
• Thorough knowledge of instructional design and principles
• Ability to evaluate the effectiveness of training curricula, materials, and programs in light of business objectives