Education Development, Manager

About the Role

Wiley Assessments builds products that help people grow — at work and beyond. As Development Manager, Education you will serve as the primary Education representative in product‑related meetings, applying deep knowledge of our product ecosystem to anticipate the downstream impact of upcoming releases on courses and customer‑facing content and translating that analysis into actionable updates across the education portfolio. This role sits at the intersection of product, instructional design, and content strategy, and is central to Wiley’s platform‑first approach to customer and practitioner success.

• Lead end‑to‑end development of education programs, videos, and resources that enable practitioners and customers to get maximum value from our product ecosystem by applying adult learning principles and a strong focus on asynchronous, technology‑driven experiences.
• Conduct ongoing portfolio audits to identify content gaps and inconsistencies across the education content library and drive the changes needed to resolve them.
• Collaborate with others to establish and maintain content standards that apply across the full education portfolio, ensuring coherence and quality at scale.
• Manage multiple project work streams across the content development life cycle, coordinating with Product, Brand, and Consumer Insights teams to ensure timely, high‑quality delivery.
• Serve as a strategic voice in product planning conversations, translating upcoming releases into education priorities and keeping the content portfolio in sync with the evolving platform.

• Deep experience developing asynchronous training content and experiences, with a learner‑centered approach to design.
• Strong command of instructional design principles and adult learning theory, applied to a SaaS or technology product context.
• Ability to navigate ambiguity and influence cross‑functional partners without direct authority, building alignment through credibility and communication.
• Exceptional written and verbal communication skills, with the ability to tailor content and messaging to different audiences.
• High proficiency with technology and a track record of mastering new tools quickly.
• Detail‑oriented and organized, while maintaining a strong big‑picture focus.
• Collaborative by nature, working well with others to strengthen teams.

• Bachelor’s degree in Education, Psychology, Instructional Design, or a related field.
• 5+ years’ experience in training, software training, and/or learning content development.
• Demonstrated experience developing engaging learning content for a SaaS product.
• Familiarity with LMS platforms (e.g., Docebo) and experience working within or alongside a SaaS platform environment.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Teams, Word, PowerPoint).
• Proven ability to manage projects and collaborate cross‑functionally to deliver results on deadline.

62,400 USD to 91,533 USD

Equal Opportunity/Affirmative Action Employer – Wiley evaluates all qualified applicants and treats all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Wiley is committed to providing reasonable accommodation to applicants and employees with disabilities.

Applicants requiring accommodation in the application process may contact  for assistance.