Instructional Design Associate

Responsibilities

• Collaborate with faculty in a consultative process in the design and development of their online synchronous courses.
• Develop and utilize effective proactive and time-sensitive support resources and media.
• Write scripts for video and audio content.
• Collaborate with OTL staff to troubleshoot problems reported by users.
• Respond to student and instructor technical questions related to MCAD’s Learning Management System or online learning technologies.
• Create support resources to support online teaching and learning.
• Assist with new online faculty onboarding.
• Create engaging learning activities and compelling course content.
• Design and implement learning tools for assessments.
• Maintain understanding of updates in learning technologies, educational frameworks, and best practices for teaching and learning.
• Foster a culture of inclusion, innovation, and excellence among online faculty, students, and staff.
• Administer Online Learning contracts and ancillary forms.
• Manage and collaborate with the OTL team on the documentation of OTL processes.
• Perform other duties as assigned.
• Represent MCAD’s vision, mission, and values. Create and embrace a community of equal opportunities and inclusivity.

• Bachelor’s degree in Education, Instructional Design, Instructional or Academic Technology, or an equivalent combination of education and experience, required.
• Two (2) years of administrative experience, required.
• Two (2) years experience supporting users with technology, preferably in an academic setting, required.
• Excellent organization and communication skills, required.
• Expertise using office software, required.
• Google Apps, preferred.
• Learning Management System (LMS) support experience (Canvas), preferred.
• Experience teaching or assisting online course(s), preferred.
• Experience creating a variety of high-quality, engaging educational media, preferred.
• Experience with art and design, preferred.
• Experience with screen casting software, such as Screen Flow, preferred.
• Proficient with Adobe software, preferred.