Site Program Coordinator

Description

The Site Based Mentoring Program provides high-quality youth mentoring services to BBBS participants, including youth, volunteer mentors, and Caregivers, across school-based and corporate partner sites across the Twin Cities. The program is designed to foster safe, consistent, and positive mentoring relationships between youth (grades 2-8) and adult mentors.

Mentors meet one-on-one with their mentee during the school day, typically over lunch, at assigned school sites. These sessions are lightly facilitated and largely unstructured. Site Based Program Coordinators support match quality by providing activity ideas, ensuring consistent attendance, and monitoring relationship health through ongoing check-ins with participants and school staff.

Mentors meet with mentees at corporate partner sites where youth are transported for structured group-based mentoring sessions. This model includes facilitated programming and requires staff to coordinate session flow, activities, and engagement across sites. Youth are transported via arranged buses between school and corporate partner sites, and coordinators may accompany and support participants during transportation as part of facilitated programming.

Across both program models, the Site-Based Mentoring team delivers high-quality customer service, ongoing match support, and programming with a strong emphasis on child safety and positive youth development.

The Site Based Program Coordinator serves as the primary point of contact for participants and site partners at assigned school and corporate sites. Coordinators support recruitment, enrollment, participant assessment, match support, program delivery, and documentation in alignment with BBBSTC quality and child safety standards.

Coordinators are cross‑trained across all core functions of the role, including participant support, youth enrollment, child safety, program delivery, and site‑based relationship management. While assigned to specific caseloads and sites, they serve as the day‑to‑day BBBSTC representative at those locations, supporting consistent communication and strong program implementation.

In addition to direct service responsibilities, coordinators hold ownership of designated program functions that support team‑wide operations and ensure consistent delivery across sites and program models.

Start Date: August 4th (Some flexibility exists)

Location: Hybrid with in‑person requirements in our Minneapolis, MN office and program sites across the great Metro and surrounding areas

Hiring Salary Range: $47,000‑$51,000 Start salary will depend on your skills and demonstrated readiness for the role

Hours/Day: Monday‑Friday, 40+ hours a week, no more than 80 hours bi‑weekly – including evenings, and weekends when necessary

Job Type: Full‑time, Non‑Exempt

Supervisor: Manager of Site Based Mentoring

• Provide high-quality match support to youth, volunteers, and families
• Engage participants through regular communication, coaching, resource connections, and program interactions across both program models
• Identify and recommend appropriate mentor‑youth matches based on participant assessments
• Coordinate and facilitate individual match introductions between mentors and mentees
• Monitor match relationships with a focus on child safety, engagement, and relationship quality
• Apply interventions to address and resolve barriers or concerns
• Maintain accurate, timely documentation in agency systems
• Connect participants to internal and community‑based supports, as appropriate
• Support participant surveys and match outcome tracking

• Interview and assess youth for program eligibility
• Complete participant assessments with observations, recommendations, and support needs
• Lead youth recruitment at assigned program sites
• Collaborate with Community Engagement & Recruitment staff on volunteer recruitment efforts
• Ensure consistent application of child safety and mandated reporting practices