Engineering Manager, Automation

Engineering Manager, Automation Full-Time - MN
Overview

The Engineering Manager, Automation leads the Engineering function within the Automation Practice Group, managing a team of 8-12 engineers and technology specialists, who align with our strategic technology partners. Reporting to the Automation Practice Group Director, this role is accountable for technical delivery, engineering quality, and team performance across customer-facing professional services engagements that deliver automation solutions to improve customer outcomes.

We’re looking for an experienced people leader who is technically strong, customer-facing, and passionate about automation technology. This role partners closely with leaders and practitioners across the practice group, including Document Workflow & Automation and Financial Process Automation practices, and Program Managers to deliver solution designs, ensure delivery readiness, and scale repeatable engineering standards and practices.

• Provide people leadership for engineers and technology specialists, including hiring, onboarding, coaching, performance management, career development, and team engagement.

• Partner with the Automation Practice Group Director and Director of Resource and Project Management on resource planning and utilization, including capacity forecasting, staffing plans, and aligning the right engineering skills to customer needs.

• Own technical delivery and quality across engineering work streams; establish engineering standards for design, build, testing, release, documentation, and support transition.

• Serve as the engineering escalation point for complex solution design and implementation, including .NET/C#/Java/JavaScript components, integrations, and troubleshooting in customer environments.

• Partner with Engagement/Project leadership to provide engineering input into discovery outputs, technical approach, estimates, staffing, and delivery readiness; proactively surface technical risks and mitigation plans.

• Ensure consistent application of design patterns and best practices; lead/enable code reviews and technical design reviews to drive maintainability, security, and performance.

• Coordinate with Document Workflow & Automation and Financial Process Automation teams to align requirements, solution architecture, and handoffs between process design and engineering implementation.

• Drive continuous improvement by creating and maintaining reusable assets (templates, reference architectures, accelerators), playbooks, and engineering documentation standards.

• Develop team capabilities, including but not limited to training, certifications, skills matrices, and succession planning across engineering development and testing competencies.

• Oversee technical troubleshooting and production issue support for delivered solutions; ensure structured root-cause analysis and preventive improvements.

• Stay current on platform roadmaps and industry trends; translate them into engineering standards, team enablement, and recommendations to practice leadership and customers.

• Bachelor's degree in computer science, engineering, business administration, or related field, or equivalent work experience.

• 10 years of experience in software engineering and/or automation solution delivery, including development in .NET, C#, and/or JavaScript.

• Demonstrated experience establishing and enforcing engineering best practices (design patterns, code reviews, testing practices, and delivery documentation).

• Strong problem-solving skills, sound technical judgment, and the ability to lead technical escalations and root-cause analysis in customer environments.

• Excellent communication skills, with experience leading technical teams and partnering cross-functionally…