Executive Driver & Hospitality Concierge

Reports To:

Director of Property Management - LaSalle Plaza

Work Location:

LaSalle Plaza – Downtown Minneapolis (As assigned in the Minneapolis metro area)

Schedule:

Monday–Friday, 8:30 – 5pm (occasional early mornings, evenings, or special events as needed)

Hempel is a commercial real estate firm based in Minnesota with investments across the Midwest. Hempel has experience on every level of real estate transactions, and we specialize in new and adaptive re-use projects. Since 2001, Hempel has acquired and developed more than $1 billion worth of office, retail, multi-family residential, hospitality, industrial, and parking. Hempel Real Estate is a team of hard-working innovators who are passionate about making lives better by making buildings better.

We care about more than just providing exceptional commercial real estate services. We work hard to add value to each project.

Hempel Real Estate is seeking a highly professional, service-oriented Executive Driver & Hospitality Concierge to serve as the face of our hospitality program while providing executive transportation services to building tenants and guests. This position combines luxury customer service, concierge responsibilities, executive driving, amenities management, and operational support to help deliver an exceptional Class A office experience. This individual works to ensure exceptional building performance, operational excellence, and hospitable tenant experiences.

The ideal candidate is personable, proactive, service-oriented, and thrives in a dynamic environment where no two days are the same. During periods when transportation services are not in demand, the Executive Driver & Hospitality Concierge will support building operations, tenant engagement, property management initiatives, and the oversight of premium amenities. This position reports directly to the LaSalle Plaza Director of Property Management.

Executive Driver Services (25–35%)

• Provide safe, courteous, and professional transportation for tenants and authorized guests
• Maintain a luxury-level customer experience with every ride
• Assist passengers with entry, exit, luggage, and personal belongings when appropriate
• Monitor transportation requests and maintain an efficient ride schedule
• Ensure vehicle cleanliness, fueling, maintenance, inspections, and appearance at all times
• Coordinate vehicle servicing and maintain maintenance records
• Practice defensive driving and comply with all traffic laws and company policies

Hospitality & Concierge Services (25–30%)

• Serve as a hospitality ambassador for LaSalle Plaza
• Greet tenants and visitors in a warm, welcoming, and professional manner
• Assist with way finding, visitor inquiries, recommendations, transportation requests, and local information
• Support VIP visitors, ownership representatives, brokers, and prospective tenants during tours
• Help coordinate hospitality experiences and special tenant appreciation events
• Foster positive tenant relationships through exceptional customer service

Amenities Oversight (15–20%)

• Perform daily inspections of amenity spaces including but not limited to Conference Center, Golf Simulators, Fitness Center
• Ensure spaces remain clean, organized, stocked, and guest ready
• Restock coffee stations, refreshments, supplies, and promotional materials as needed
• Identify maintenance or housekeeping concerns and coordinate timely resolution
• Assist with conference room readiness and event setup

Property Operations Support (15–20%)

• Perform daily property quality inspections throughout common areas
• Report operational deficiencies and follow through until resolved
• Assist Property Management with Building inspections, Inventory management, Tenant move-ins and move-outs, Building communications and notices
• Provide operational support during emergencies and special events
• Assist with seasonal projects and building initiatives

Administrative Responsibilities (5–10%)

• Maintain transportation logs and usage reports
• Track vehicle mileage, fuel usage, and maintenance schedules
• Assist with tenant reservation systems for amenities
• Support tenant engagement initiatives and building events
• Complete miscellaneous administrative…