Senior Collections Analyst

Senior Collections Analyst Overview

Kurita America is part of the Kurita Group, one of the leading water solutions providers in the world. Established in 1949, the Kurita Group is comprised of an international network of approximately 8000 employees located in 18 countries.

Located in Minneapolis, MN, Kurita America brings innovations to market through a holistic water management approach, incorporating state‑of‑the‑art equipment, chemistries, engineering, and services to conserve natural resources for a better, more sustainable world.

Kurita's corporate philosophy is to study the properties of water, master them and create an environment in which nature and humanity are in harmony.

The Senior Collections Analyst will be responsible for managing account collections, protecting company assets, and act as a critical role in obtaining timely payments.

Location:

Brooklyn Park, MN

Compensation: $70,000-$80,000/yr

Schedule:

Hybrid, 3 days in office and 2 days remote

• Manage a portfolio of high‑value or complex delinquent accounts, making proactive decisions on risk mitigation and collections strategies.
• Serve as an AR point of contact for high‑value customers (>$1M), handle inquiries, and work to build and maintain positive relationships while resolving payment issues.
• Collaborate with internal departments (i.e., sales, operations, and contract management) to resolve complex customer billing and payment disputes.
• Identify accounts at risk of non‑payment, contribute to credit reviews, and recommend actions such as credit holds or adjustments to payment terms.
• Maintain accurate and up‑to‑date records of all collection activities, including contact attempts, payments received, and account status.
• Collaborate with cross‑functional teams, including Finance, Legal, and Sales, to develop, improve, and implement collections processes and procedures.
• Handle escalated collection issues and negotiate settlements with clients and coordinate with 3rd party collection agency on escalated accounts to reach resolution.
• Other Duties as assigned

• 5-7+ yearsof progressive experience in credit, collections, or accounts receivable roles with minimum of 5 years of experience in advanced collections.
• Prior experience working in a mid‑to‑large company(>$150M revenue preferred).
• Bachelor's degree preferred, or equivalent experience.
• Previous experience overseeing customer portfolios of more than $1 million.
• Excellent negotiation and verbal & written communication abilities.
• Proficient in Microsoft Office Suite, especially Excel.
• Ability to handle confidential information with integrity.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities