Cash Receipt Specialist

With more than 80 years in business and 16 offices (and growing!), Ryan offers comprehensive commercial real estate solutions to customers across the US. We bring a collaborative, relationship-driven approach to delivering spaces where people thrive and businesses succeed. Join a company with an outstanding culture and competitive benefits. At Ryan, we don’t just build buildings – we build stories.

Ryan Companies US, Inc. has an immediate career opportunity for a Cash Receipt Specialist in its Minneapolis headquarters. We are seeking self‑motivated and professional candidates to provide financial, contract administration and accounting support to the project management team with a clear understanding of Ryan’s processes and procedures.

• Sort checks received for deposit and prepare for scanning, ensuring proper documentation and accurate deposit totals.
• Scan deposits to respective banks and verify confirmation of successful deposit transmission.
• Access multiple bank sites for capture of ACH, wire, & lockbox payments, ensuring all payment activity is identified and processed timely.
• Update Deposit Log for cash received vs cash posted, investigate timing differences, and resolve open items to ensure completeness and accuracy of daily cash posting.
• Post cash receipts to applicable software/database to update subsidiary ledgers, applying payments accurately to the correct tenant, property, lease charge type, and accounting period (rent, CAM, tax, insurance, utilities, late fees, interest, etc.).
• Utilize Versa Pay reporting and remittance detail to support accurate cash application, resolve short pays/overpays, and reduce unapplied cash balances.
• Record NSF Activity including tracking returned payments, updating tenant ledgers appropriately, and communicating required follow‑up to Real Estate Management and Accounts Receivable stakeholders.
• Active Real Estate Management communication around cash application questions, including researching payment intent, clarifying remittance detail, and resolving discrepancies between tenant ledgers and payment activity.
• Perform accounts receivable analysis to support timely and accurate cash application, including identifying recurring late payers, payment trends, chronic deductions, and misapplied payments; coordinating with internal partners to resolve issues and prevent reoccurrence.
• Monitor and research unapplied cash and payment exceptions, maintain clear documentation of resolution steps, and escalate items that require lease interpretation, property manager input, or billing adjustments.

• Serves as liaison between real estate accounting/management teams and banks for day‑to‑day activities including deposit activity, ACH/wire confirmations, and payment exception support.
• Communicates necessary funds transfers and daily cash activity needs to Treasury Analyst to support property funding requirements and account balance management.
• Establishes and maintains bank account information in accounting systems and other records. Routinely supports Master Banking Agreement accounts and ensures banking records remain current and accurate.
• Downloads bank account reports from external sites and distributes to internal clients, including daily cash reports, lockbox files, and payment confirmations as needed.
• Receives, logs and resolves issues related to negotiable checks and electronic payments (ACH/Wire) including rejections/returns, incorrect remittance detail, stop payments, and deposit discrepancies. Identifies accounts to which funds will be applied and escalates unresolved items appropriately.
• Supports documentation and internal control requirements related to cash handling, including maintaining organized support for deposit activity and cash exceptions.
• Performs other office and administrative duties as assigned.
• May provide training and guidance to others, including backup support for cash processes, deposit procedures, and payment platform navigation.
• Performs other duties as assigned.
• Play active role/assist with cloud based tenant pay portal (Versa Pay) maintenance, set‑up and integration…