Commercial Loan Servicing Representative

About this role:

Why Wells Fargo

Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place.

Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 Linked In Top Companies list of best workplaces "to grow your career" in the U.S. Join us!

About the job:

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more about the career areas and lines of business at

Wells Fargo is seeking an Commercial Loan Servicing Representative as part of Wholesale Operations & CB Operations

In this role, you will:

* Support internal and external customers with inquiries

* Support internal and external customers with inquiries and complaints regarding loan servicing needs

* Monitor loan system and resolve customer issues, and process complex transactions online

* Perform moderately complex administrative, transactional, operational and customer support tasks

* Act as primary loan servicing contact that involve construction monitoring and disbursements

* Monitor collateral and preparing payoff letters, releasing collateral

* Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing

* Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals

* Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

* Interact with internal customers

* Receive direction from leaders

* Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

* 1+ year of Commercial Loan Servicing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired

Qualifications:

* Financial Services experience within Commercial Loans or Consumer Lending background

* Basic knowledge and understanding of collateral documentation, perfection, and business entities

* Experience with perfection of lien and/or release of lien documents

* Ability to effectively manage a pipeline to meet service level agreements and deadlines

* Proficiency in Microsoft Office Suite

* Excellent verbal, written, and interpersonal communication skills

* Ability to work independently, proactively, and creatively while exercising sound judgement

* Strong attention to detail and accuracy skills

* Effective organizational, multi-tasking, and prioritizing skills

* Ability to manage multiple tasks and meet deadlines in a fast-paced environment

* Demonstrated ability to follow processes while also identifying opportunities for improvement

* Strong organizational skills and a proactive, team-oriented mindset

Job Expectations:

* Training:
On the job training

* Schedule:

Monday - Friday 8am
-5pm business hours of operation. Flexible with start time

* Flexible and willingness to work additional or extended hours as business needs require

* Relocation assistance is not available for this position

* This position is not eligible for Visa Sponsorship

Posting

Location:

* 600 South 4th Street, Minneapolis, MN
* (Selected candidate must reside within a commutable distance to this location and must be able to work on-site at the posted location )

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$24.04 - $31.25

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

* Health benefits

* 401(k) Plan

* Paid time off

* Disability benefits

* Life insurance, critical illness insurance, and accident insurance

* Parental leave

* Critical caregiving leave

* Discounts and savings

* Commuter benefits

* Tuition reimbursement

* Scholarships for dependent children

* Adoption reimbursement

Posting End Date:

13 Jun 2026

* Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment…