Operations Associate - Parametric

ABOUT MORGAN STANLEY

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit

ABOUT PARAMTERIC

Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs.

We also offer systematic alpha and alternative strategies to complement clients' core holdings. This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.

ABOUT PARAMETRIC

Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs.

We also offer systematic alpha and alternative strategies to complement clients' core holdings.

This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.

ABOUT THE TEAM

The Client Relations Group (CRG) at Parametric is within Operations and is tasked with processing all client related activities while delivering a first in class experience. CRG consists of several organizations:
1) Client

Experience:

advocates for our clients in onboarding and daily servicing
2) Client Operations: Systems experts in activities and account management
3) Client Contract and Control: Contract experts and quality assurance experts and
4) Business Enablement:
Product experts for new business and strategic initiatives.

ABOUT

THE ROLE

The Institutional Onboarding Associate maintains excellent client relationships and ensures a positive experience for clients as they support end-to-end onboarding for Institutional clients and mandate expansions across equity, derivatives and fixed income. The Associate coordinates work streams for Separate Accounts, Fund Investments and Collective Trusts, helping clients, consultants, and internal teams move from kickoff through documentation, account setup, operational readiness and handoff to ongoing service.

This role requires strong client service, project coordination, attention to detail and sound judgment in a controlled, collaborative environment.

PRIMARY RESPONSIBILITIES

* Coordinate assigned institutional onboarding work streams, including timelines, documentation checklists, client communications, status updates and follow-up.

* Serve as day-to-day onboarding contact for clients, consultants, Distribution and internal partners; prepare for and participate in onboarding calls.

* Support onboarding for separate accounts, fund investments and collective trusts across equity, derivatives and fixed income mandates, ensuring requirements are documented and routed appropriately.

* Partner with Legal, Compliance, Portfolio Management, Trading, Client Operations, Client Contract and Control, fund administration, custodians and trustees to resolve open items and implementation blockers.

* Review onboarding documentation and account data for completeness, accuracy and consistency; escalate issues and risks in a timely manner.

* Monitor adherence to applicable procedures and controls, including private placement, subscription, account opening and mandate setup requirements.

* Communicate new account, mandate expansion and account-change details to downstream teams, with awareness of trading, compliance, reporting, billing and client service impacts.

* Maintain accurate records in workflow/CRM systems, identify process improvements and support projects as assigned.

JOB REQUIREMENTS

* Bachelor's degree

* 4+ years of experience in financial services operations, institutional client service, onboarding/implementation or project coordination.

* SIE, Series 7, Series 63 (or 66) Licenses, or willingness to obtain

* Working knowledge of asset management products and institutional client structures; experience with separate accounts, commingled funds, collective trusts, equity, derivatives or fixed income a plus.

* Excellent written and verbal communication skills; able to interact confidently with clients, consultants…