Global Trade​/Foreign Exchange Operations Specialist – Team Lead

Responsibilities

• Lead and support day-to-day processing of FX and trade transactions across the full lifecycle (payments, settlements, investigations, and trade services)
• Provide guidance, coaching, and oversight to a team of operations professionals; serve as a go-to escalation point for complex issues
• Ensure accuracy, completeness, and compliance with international banking regulations, policies, and service level expectations
• Facilitate coordination across internal teams and external partners to ensure smooth execution of transaction processing and disbursements
• Review, execute, and reconcile transactions and documentation to maintain operational integrity
• Drive process improvements, support project initiatives, and contribute to a culture of continuous improvement and accountability
• Partner with leadership and peers to align on priorities and maintain consistent service delivery

• High school diploma or equivalent
• Five or more years of relevant work experience
• Prior team lead or leadership experience
• Experience with wire transfers and SWIFT formatting
• Exposure to Foreign Exchange (FX) operations, settlements, or international payments
• Familiarity with SQL or data tools
• Strong problem-solving and decision-making abilities
• Ability to manage and resolve complex issues with minimal supervision
• Excellent client service and communication skills
• Demonstrated initiative, adaptability, and leadership presence
• Ability to thrive in a fast-paced, detail-oriented environment