Relationship Manager - Emerging Tech Deposit & Payment Solutions (DPS

Job Description

U.S. Bank is seeking a Vice President;
Relationship Manager for the Emerging Tech Deposit & Payment Solution (DPS) division. This role is responsible for sourcing, managing, and expanding client relationships while driving revenue growth in alignment with senior management priorities. The Relationship Manager will develop new deposit, treasury management, and payment opportunities while retaining and deepening existing customer relationships.

Responsibilities include:

• Managing non-credit risk across a customer portfolio that may include the bank's most complex financial transactions, relationships, deposit structures, and payment solutions.
• Supporting Emerging Technology clients with annual revenues of less than $250 million.
• Monitoring and enhancing the profitability of assigned relationships.
• Maintaining a general working knowledge of commercial credit, including ACH credit exposure.
• Experience selling into the technology, media, and telecommunications and/or fin tech/digital assets industries, with exposure to Embedded Payments, FBO, virtual accounts, and ecommerce/marketplace solutions.
• Building deeper relationships with existing customers by understanding their businesses and identifying appropriate deposit and payment solutions.
• Recommending product and service solutions based on analysis of customer needs and data.
• Providing consultative solutions to Technology, Media, and Telecom (TMT), Fin Tech, and Digital Assets customers.
• Resolving customer issues and serving as a liaison with departments, divisions, and subsidiaries involved in managing the customer's relationship with the bank.
• Prospecting for new deposits, treasury management, payment, and related business opportunities.
• Developing and implementing strategies that address customer needs through deposit, cash management, asset management, trust and custody, fund services, investment, and other appropriate bank products and services.
• Coordinating with product partners to implement solutions and ensure superior service from all areas of the bank.
• Capitalizing cross-sell opportunities through broad knowledge of bank products and services.
• Serving as the liaison between the TMT, Fin Tech, and Digital Assets groups and other departments to ensure customer satisfaction.
• Building credibility with internal stakeholders, including portfolio management, credit risk management, and product partners.
• Working effectively with individuals and groups across the company to manage customer relationships.
• Delivering strong presentations and written communications to clients, partners, and internal stakeholders.
• Developing and implementing strategies for satisfying customer needs through a full array of deposits, cash management, asset management, trust and custody, fund services, investment, and other appropriate bank products and services.
• Coordinating with product partners to implement solutions, and ensuring superior service from all areas within the Bank.
• Excellent customer service/relations skills.
• Excellent presentation, verbal, and written communication skills.

Basic Qualifications:

• Bachelor's degree (Master's preferred) in finance, accounting or other related field.
• 8+ years commercial deposit gathering and relationship management experience with emerging technology companies.

Preferred Skills/

Experience:

• Subject-matter expertise and experience working with clients in the emerging technology sector with companies with annual revenues under 250 million, including early stage investment period.
• Familiarity with Embedded Payments (FBO solution) for tech companies.
• Excellent sales management with demonstrated results in supporting business development initiatives and driving new client acquisitions.
• Considerable knowledge and experience in managing and growing a large portfolio of emerging and mid corporate clients.
• Demonstrated experience in building relationships and credibility with internal stakeholders (portfolio management/credit risk management/product partners).
• Proven ability to continuously grow revenues in a client – facing role.
• Possess a broad knowledge of bank products and services that result in successfully capitalizing on all opportunities…