Payment Analyst

• Research member-level payment issues and coordinating resolution.
• Monitor monthly ongoing carrier payments.
• Manage SEP (Special Enrollment Period) carrier payments and autopay setup.
• Maintain SOPs for carrier payments.
• Coordinate with other Operation teams to make sure Gravie’s clients are set up properly in Gravie’s systems
• Demonstrate commitment to our core competencies of being authentic, curious, creative and outcome oriented.
• Execute and track carrier-level binder payments, ensuring accuracy and timeliness.
• Onboard new Easy Enroll carrier payment processes.

• College or University Degree or equivalent work experience
• 1+ year of relevant work experience preferably in financial operations, payments, or health benefits administration
• Proficient in Excel and technology (V-lookups; pivot tables, etc.)
• Ability to work in cross functional teams to provide solutions
• Strong analytical and problem-solving skills with a keen attention to detail
• Excellent organizational and time management skills
• Ability to work independently while meeting deadlines and deliverables
• Strong communication skills to effectively liaise with carriers and internal teams.

Demonstrates expertise in financial operations and payment processing, with a strong focus on accuracy and timeliness. Capable of collaborating across teams while maintaining excellent organizational and analytical skills.

• Financial Operations Experience
• Payment Processing
• Excel Proficiency
• Analytical Skills
• Strong Communication Skills

• Payment Issue Resolution
• Carrier Payment Management
• SOP Maintenance
• Data Analysis
• V-Lookups
• Pivot Tables

• Attention to Detail
• Organizational Skills
• Time Management
• Problem-Solving Skills
• Ability to Work Independently

• College or University Degree

• Health Benefits Administration
• Special Enrollment Period
• Cross-Functional Collaboration