Business Program Manager - Privacy

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and River Source Insurance and Annuities.

Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and River Source Insurance and Annuities.

Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

This position will be on the Privacy team within the Financial Crimes Compliance group. The Business Program Manager – Privacy will provide coordination, administration, and support for the privacy program and functions of the Global Privacy Team. This role involves working closely with various stakeholders, including our privacy attorneys, business groups and information security to ensure data privacy, protection, and compliance with industry best practices and regulations.

• Lead privacy and data protection risk assessments and management activities.
• Plan, develop, and implement privacy program objectives under the direction of the Privacy Compliance Director.
• Maintain global privacy training program.
• Identify & implement opportunities to improve our privacy policies and practices to ensure compliance with applicable laws and regulations.
• Coordinate annual updates to privacy notices and reviews of marketing requests to ensure compliance with those notices.
• Represents privacy in the Privacy Impact Assessment process. Interview, assess, formulate, track & drive resolution regarding privacy requirements on projects.
• Assist in privacy investigations, including forensic investigations.
• Raises risks & issues to leadership on a timely basis & work with appropriate parties to create mitigation plans.
• Works effectively with business partners to ensure alignment & integration of privacy deliverables is achieved.
• Provide decision support and thought leadership through data gathering, information analyzing, and presenting considerations to relevant stakeholders.

• Experience in privacy, investigations, risk management or project management.
• 4 year college degree or equivalent experience.
• 5-7 years of relevant work experience.
• Experience developing policies and procedures.
• Motivated self-starter who can effectively plan and balance multiple priorities in an organized fashion to meet deadlines.
• Ability to drive results and work collaboratively cross-organizationally to achieve desired outcomes.
• Proven ability to work effectively and efficiently both independently and in a team environment.
• Demonstrated ability to identify and analyze issues and think critically to resolve problems.
• Comfortable and adept in dealing with ambiguity.
• Exceptional communication and interpersonal skills.

• Experience developing training materials.
• 3+ years of experience in privacy risk and program management, particularly in a large financial services company.
• IAPP certification (CIPM, CIPP, CIPT).

We are a client-centric, relationship-based business. Working together, in-person, is foundational to…