Investigator II

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and River Source Insurance and Annuities.

Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Protecting clients from fraud and financial exploitation is at the core of this role. As an Investigator II, you will identify and analyze suspicious activity, fraud risks, policy violations, and financial crime concerns that impact clients and the firm. Using strong analytical and investigative skills, you will detect emerging threats, uncover critical insights, and take timely action to prevent losses and mitigate risk.

This role plays a key part in safeguarding client assets, preserving the firm’s reputation, and strengthening our fraud detection and prevention efforts.

Conduct internal/external investigations of high risk compliance matters, financial fraud, and other sensitive/internal matters. Investigate low-to-medium risk matters relative to financial risk, scope, and complexity. Provide advanced investigative and analytic support, gather and track related information, and make appropriate recommendations. Complete data mining of internal and external systems to obtain appropriate supporting documentation. Complete basic data analysis to identify potential problems and mitigate risk throughout the firm.

Work with clients and other departments on escalated and high-profile investigations. Analyze and interpret account transactions to identify fraudulent and suspicious activity. Take the necessary steps to detect fraudulent accounts, monitor for controlled addresses, and meet the requirements of the USA PATRIOT Act. Assist business and staff units to review and assess potential problems and risk exposures. Create, manage, and implement processes and procedures.

Provide detailed subject matter support on projects. Maintain current knowledge of industry practices, developments, products, services and trends, including relevant laws and regulations related to fraud and compliance. Provide training to investigators on processes and other departments on emerging fraud trends.

Bachelors degree or equivalent (4-years) 3-5 years of relevant experience Demonstrated fraud, compliance, and investigative competencies. Experience handling general investigations. Solid knowledge of fraud, compliance, physical security, and relevant laws and regulations. Solid interviewing skills. Solid ability to manage, prioritize, and complete multiple tasks. Solid written and verbal communication skills. Solid analytical and problem-solving skills. Solid computer and software skills, including working knowledge of several internal systems from across the organization and product lines.

Facilitation skills. Working knowledge of Ameriprise products, services and business lines related to area of responsibility.

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our…