Community Outreach and Planning Specialist

Job Title

GS-12 Community Outreach and Planning Specialist

As a GS-12 Community Outreach and Planning Specialist, the duties will consist of, but are not limited to the following:

• Seeks opportunities to partner with stakeholders to organize outreach events with their customers/clients and WHD staff to provide information about WHD laws and assistance, including complaint intake and one-on-one assistance to new businesses.
• Applies knowledge of Stakeholder outreach and public involvement principles, concepts, practices, methods and techniques.
• Maintains liaison with media including newspapers, TV, radio and on-line media.
• Serves as a liaison with media sources including public affairs officials and notifies stakeholders of significant activities.
• Applies knowledge of Wage and Hour statutes, regulations, and policies including compliance, enforcement provisions, jurisdiction and coverage provisions in order to successfully establish and develop effective Stakeholder, including employer, partnerships and effectively contribute and influence ongoing and future enforcement investigative activities.
• Makes recommendations in improving the effectiveness and efficiency of Wage and Hour enforcement and compliance activities.
• Serves as an effective representative/spokesperson to stakeholder organizations and to convincingly address and collaborate with DOL wage and Hour officials and investigators regarding program plans and adjustments.
• Applies communication skills in order to present materials, negotiate as needed and facilitate techniques sufficient to clearly explain and describe Wage and Hour issues, problems and solutions to diverse audiences.
• Initiates, plans, develops and implements an outreach program that establishes sound relationships with stakeholder groups within the region/district area.
• Gathers information from or provided by advocacy and action groups to incorporate into the Annual Performance Plan, Compliance Assistance Plan, and Regional/District initiatives and plans for near and long-term Wage and Hour investigative and enforcement activities.