Leasing Eligibility Technician (Bilingual Somali Preferred

Leasing Eligibility Technician (Bilingual Somali Preferred) (Maintenance)

Internal Close Date:
July 21, 2026

Grade Level: 6A

Salary: $25.38 - 35.38 per hour

Note:

Starting pay rates are ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity. New employees typically start in the lower half of range, but experts in their field may be considered for starting pay rates in the top half of the range.

Department/

Location:

Leasing, Occupancy, and Compliance / 1001 Washington Ave N

The primary purpose of this position is to determine initial eligibility, including screening and continuing eligibility for the Public Housing and Tax Credit Programs, verifying accuracy of eligibility determinations and calculations, processing a variety of forms and documents, preparing related correspondence and reports. Must be able to learn and apply multi-layered guidelines that are predominantly standardized but complex within the specific role but with an understanding of the work conducted across the department and how the work is interconnected.

All activities must support the Minneapolis Public Housing Authoritys (MPHA or Authority) mission, vision, and values.

Responds to telephone, email, and in-person inquiries from applicants, tenants, and property management regarding the availability of and eligibility requirements for Public Housing Programs and a variety of questions related to Minneapolis Public Housings Leasing, Occupancy and Compliance (LOC)
Policies and Procedures, and HUD Regulations, e.g., rent concerns, changes in family income/deductions or family composition, recertification and interim changes, lease add on, transfers, and new move-ins. Reviews application information to determine suitability and eligibility requirements for Public Housing Programs. Runs reports for:
Minnesota Courts Information System (MNCIS), States BCA Criminal background; credit;
Immigration Naturalization System (INS);
Wage Detail (employment); and county property records. Uses the results of those reports for eligibility and continued occupancy determinations. Submits fingerprints and analyzes the criminal history reports to determine eligibility based on our Statement of Policies. Determines if applicant is required to be submitted for further review.

Prepares and presents information to the Manager of LOC along with a recommendation to either continue processing or deny application. Determines necessary verifications of household income using the Enterprise Income Verification (EIV) System and other means verify deductions and exclusions the household claimed; ensures the tenants rent is accurately calculated per HUD regulations and MPHA Policy; enters information into Yardi and processes the HUD 50058;

prepares Lease Addendum/Contract Addendums and distributes to Property Management and tenant(s) within the time frame of policy. Explains lease provisions and family obligations, rent computations, and security deposit procedures to applicants who are accepting Public Housing, Tax credits and Project Based units. Compiles necessary verifications of income/deductions and computes rent amounts for program admissions. Processes interim rent adjustment when there are changes to program, family composition or benefits (e.g., utility allowances, income/deductions, or rent increases).

Prepares and mails Lease Addendum. Identifies unreported or misrepresented income; prepares rent loss adjustments and submits adjustments to Assistant Manager of LOC. Presents evidence for formal and informal grievance hearings to explain retro-rent and may testify in court, as needed. Creates and maintains reports for the assigned caseload to track progress on resident and applicant processing; and identifies challenges to meeting department goals, to present to department management.

Records and monitors vacant units on Smartsheet; offers vacant units in accordance with MPHA offering policy and procedures and per HUD regulation. Signs leases and related materials with new tenants and transfers information and deposits to Yardi. Resolves problems and issues as necessary. Monitors tenants that qualify for the Earned Income Disallowance (EID) and adjusts monthly rent according to HUD and Moving to Work (MTW) guidelines.

Correctly tracks program participation information in the EID Smartsheet. Corrects internal audit findings and works with management, colleagues, and quality assurance to maintain compliance standards. Works with Property Managers and HCV employees to promote quality and meaningful housing by explaining the housing lease and rules, clarifying rent calculations, and addressing ledger and payment issues with rent collections with Property Managers and residents.

Communicates with outside partners such as community services organizations, social workers from Hennepin County, or other housing authorities to ensure continual and accurate housing assistance.…