Leasing Eligibility Technician - Bilingual Somali

• Location 1001 WASHINGTON AVE N,MINNEAPOLIS, MN, ,United States
• Job Category Customer Service, Administrative
• Employee Type FT Non-Exempt
• Required Degree 2 Year Degree
• Manage Others No

Description

Internal Close Date: September 29, 2026

Salary: $25.38 - 35.38 per hour

Note: Starting pay rates are ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity. New employees typically start in the lower half of range, but experts in their field may be considered for starting pay rates in the top half of the range.

Department/

Location:

Leasing, Occupancy, and Compliance / AMP 4

The primary purpose of this position is to determine initial eligibility, including screening and continuing eligibility for the Public Housing and Tax Credit Programs, verifying accuracy of eligibility determinations and calculations, processing a variety of forms and documents, preparing related correspondence and reports. Must be able to learn and apply multi-layered guidelines that are predominantly standardized but complex within the specific role but with an understanding of the work conducted across the department and how the work is interconnected.

All activities must support the Minneapolis Public Housing Authority’s (“MPHA” or “Authority”) mission, vision, and values.

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties and skills may be required and assigned, as needed.

• Responds to telephone, email, and in-person inquiries from applicants, tenants, and property management regarding the availability of and eligibility requirements for Public Housing Programs and a variety of questions related to Minneapolis Public Housing’s Leasing, Occupancy and Compliance (LOC)
  Policies and Procedures, and HUD Regulations, e.g., rent concerns, changes in family income/deductions or family composition, recertification and interim changes, lease add on, transfers, and new move-ins.
• Reviews application information to determine suitability and eligibility requirements for Public Housing Programs.
• Runs reports for:
  Minnesota Courts Information System (MNCIS), States BCA Criminal background; credit;
  Immigration Naturalization System (INS);
  Wage Detail (employment); and county property records. Uses the results of those reports for eligibility and continued occupancy determinations.
• Submits fingerprints and analyzes the criminal history reports to determine eligibility based on our Statement of Policies. Determines if applicant is required to be submitted for further review.
• Prepares and presents information to the Manager of LOC along with a recommendation to either continue processing or deny application.
• Determines necessary verifications of household income using the Enterprise Income Verification (EIV) System and other means verify deductions and exclusions the household claimed; ensures the tenants rent is accurately calculated per HUD regulations and MPHA Policy; enters information into Yardi and processes the HUD 50058; prepares Lease Addendum/Contract Addendums and distributes to Property Management and tenant(s) within the time frame of policy.
• Explains lease provisions and family obligations, rent computations, and security deposit procedures to applicants who are accepting Public Housing, Tax credits and Project Based units.
• Compiles necessary verifications of income/deductions and computes rent amounts for program admissions.
• Processes interim rent adjustment when there are changes to program, family composition or benefits (e.g., utility allowances, income/deductions, or rent increases). Prepares and mails Lease Addendum.
• Identifies unreported or misrepresented…