Business Supervisor - Plymouth, MN

Minnesota Center for Multiple Sclerosis &Midwest Immunology a Vivo Infusion Company VIVO Infusion LLC Business Supervisor Full Time Monday Friday Plymouth MNMidwest Immunology & Minnesota Center for Multiple Sclerosis a Vivo Infusion Company is excited to invite a motivated Medical Assistant to join our growing team in Plymouth This position involves supervision and leadership of Front Desk Business Team Supervision 62400 of the Revenue Cycle Management process for the Clinic In addition performs a variety of clerical activities to support clinical operations in a neurology and immunology specialty medical practice Duties include but are not limited to providing customer service telephone management scheduling registration and copay collections We are looking for someone who is organized able to multi task take initiative and pay close attention to detail while remaining welcoming and positive Our ideal candidate will come with strong administrative or customer service experience a working knowledge of medical terminology and a passion for healthcare We are looking for someone with a keen attention to detail and outstanding written communication skills Compensation

Year5 Annual Bonus Potential Paid Quarterly Performance Based Private Equity for the Greater Good Company wide Employee Ownership Program Benefits Offered Medical Dental Life Vision Option for HSA w Employer Contribution
401K with Match up to 4

PTO Accrual 4 weeks

YR buy back program get paid for unused PTO and PTO donation program to allow Vivo team members to donate to others in need Wellness Reimbursement Program 360 Annually Employee Referral Bonus Uncapped bonus potential

Tuition Assistance Program Employee Assistance Program Employer provided

Short & long term disability Employer provided

Life Insurance Employer provided

Employment Type

& Schedule FLSA Status Full Time Monday Friday 800am 500pmExempt Reports to Director of Operations Location Plymouth MN 15655 37th Ave N Suite 260 Plymouth MN 55446 Primary responsibilities

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification These are not to be construed as an exhaustive list of all job duties performed by personnel so classified Supervision and Leadership of Front Desk Business Team Supervision of the Revenue Cycle Management process for the Clinic Receives and screens visitors and telephone calls Provides general information in person and on the telephone

Verifies patient demographic information including insurance verification prior to the patient visit for all pre scheduled patients Performs data entry of patient demographic information

Registers all patients at each visit utilizing established policies for the capture of complete and up to date patient and insurance information Receives and documents patient responsible payments including co payments past balance payments and other patient responsible charges

Schedules patients for physician visit Maintains and updates appointment calendars

Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure

Coordinates faxes files and office information

Processes and maintains medical records in accordance with records protocols

Check out each patient via established policies including charge entry for current visit if appropriate scheduling of future appointments facilitation of referrals and other orders

Performs other duties as assigned

Secondary responsibilities Assist with proper handling and storage of hazardous materials

Maintain confidentiality of all company and patient records Adhere to HIPPACommunicates schedule changes to the team and assists with rescheduling patients

Manages incoming mail and deliveries Qualifications

Education and Experience High School Diploma or equivalent GED is required

Bachelors Degree preferred1 3 years of Supervisory experience required1 3 years of Revenue Cycle management experience required2 4 years of customer service experience required

Skills Ability to interact with personnel of all levels within the organization and work within a multi disciplinary team environment

Interpersonal skills customer orientation and an outgoing and pleasant demeanor

Prior experience and demonstrated competence with Revenue Cycle Management systems

Highly effective verbal written and interpersonal communication skills to communicate effectively with all staff patients visitors and Providers To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Who We Are The Vivo Infusion team is focused on providing patients with the highest quality of care in a comfortable safe and convenient setting Vivo is a national company with locations in 15 states providing…