Medical Assistant

NACC’s mission is to promote the health & wellness of mind, body, and spirit of Native American families. We offer a full range of healthcare services that include Medical, Behavioral Health, Dental, and Substance Abuse. This position is primarily responsible for assisting in the assessment, planning, implementation and evaluation of the delivery of patient care. This position is also responsible for providing individualized patient care to promote the restoration of health and achievement of patient health goals by performing the following duties.

Core duties and responsibilities include the following:

• Performs and records: vital signs, health screens, vision checks, hearing checks, and other assessments.
• Performs patient call-backs, and follows-ups, as needed.
• Prepares, explains, educates and guides patients in preparation for exams, procedures, diagnostic tests, preparation for discharge, referral, follow-up, and/or re-scheduling.
• Prepares equipment for and assists with patient exams, tests and procedures.
• Cleans and sterilizes instruments and equipment and disposes of contaminated supplies. Participates in Performance Improvement and Quality Control, as instructed.
• Administers and documents immunizations for children and adults. Performs appropriate procedures, injections, and blood/urine collections. Assists with lab procedures, tests and processes, as instructed.
• Possesses knowledge of costs, billing, and coding procedures. Assures all biohazardous materials are properly disposed.
• Assist in training new staff.
• Performs all in-house lab tests independently and accurately. Maintains, organizes, and updates the electronic medical record.
• Assists with retrieving patient records, faxing records and documenting outcomes. Retrieves MIIC (Minnesota Immunization Information Connection) data.
• Checks, organizes, and resupplies exam rooms during and between patient visits and at the end of day.
• Organizes, cleans, and maintains the cleaning and sterilization area, as needed. Knows and understands the tools and equipment in each area.
• Orders appropriate and needed supplies and equipment. Correctly completes clinic forms and related procedures. Attends and participates in scheduled meetings.
• Participates in performance peer reviews.
• Reviews, understands, follows and applies policies and procedures outlined in the Employee Manual.
• Behaves in a professional, courteous, and engaging manner in all interactions.
• Performs other related duties as assigned by management.

This job has no supervisory responsibilities.

One year certificate from a college or technical school; or three to six months related experience and/or training; or an equivalent combination of education and experience. Two or more years of experience in a medical clinic setting preferred.

CMA certification. Current BLS CPR certification. Proof of current COVID-19 vaccination.

Database Software (Access);
Internet Software;
Order Processing Systems;
Word Processing Software (Word);
Electronic Mail Software (Outlook); EMR (Electronic Medical Record) System.

Demonstrates knowledge of EEO policy;
Shows respect and sensitivity for cultural differences;
Educates others on the value of diversity;
Promotes a harassment-free environment;
Builds a diverse workforce.

Treats people with respect;
Keeps commitments;
Inspires the trust of others;
Works with integrity and ethically;
Upholds organizational values.

Is consistently at work and on time;
Ensures work responsibilities are covered when absent;
Arrives at meetings and appointments on time.

Follows instructions, responds to management direction;
Takes responsibility for own actions;
Keeps commitments;
Commits to long hours of work when necessary to reach goals;
Completes tasks on time or notifies appropriate person with an alternate plan.

Focuses on solving conflict, not blaming;
Maintains confidentiality;
Listens to others without interrupting;
Keeps emotions under…