Clinic Visit Facilitator - Cardiology Clinic

Job Overview

Fairview has an immediate opening for an In Clinic Visit Facilitator to join our Cardiology Care team at the Clinics and Surgery Center located in Minneapolis, MN. This is a 1.0 FTE (80 hours per two-week pay period), benefits‑eligible position.

Clinic Hours of Operation:
Monday‑Thursday: 7:00 AM−6:00 PM;
Friday: 7:00 AM−5:00 PM. Saturday shifts as needed.

• Prepare patients for appointments, including communication in advance to ensure medical records are collected and available for the visit.
• Assist in the rooming process at the time of the in‑person visit by collecting and documenting pertinent information such as reason for visit, patient‑reported medication review, vitals collection with automated vitals machine and applicable health questionnaires.
• Prepare exam rooms and stock supplies.
• Support the patient connection to the provider for the visit and serve as a resource to ensure a positive patient/provider experience.
• Complete visit wrap‑up, ensuring the after‑visit summary is provided and patients are aware of recommendations for follow‑up; assist with scheduling and coordinating follow‑up appointments as needed.
• Communicate effectively with patients, providers and other health professionals, demonstrating comfort in person and with virtual technologies.

• 1 year of customer service experience.
• Proficient with technology (computer hardware and programs, smart devices such as phones or tablets).

• Current nursing, medical, social work, psychology, or pharmacy student.
• Successful completion of Nursing Assistant, Emergency Medical Technician, Health Unit Coordinator program.
• Knowledge of medical terminology.
• Experience with Epic Health Records.
• Telephonic customer experience.
• Previous work experience in a healthcare setting.

Fairview offers a generous benefit package including medical, dental, vision plans, life insurance, short‑term and long‑term disability insurance, PTO and Sick & Safe Time, tuition reimbursement, retirement, early access to earned wages, and more. For additional information, visit https://(Use the "Apply for this Job" box below)..

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign‑on bonus, the bonus program approved and in place at the time of offer will be honored.

EEO/Vet/Disabled:
All qualified applicants will receive consideration without regard to any lawfully protected status.