Assistant Business Office Manager

North Ridge Health and Rehab in New Hope, MN

The ABOM is responsible for overseeing the functions of the business office, with a keen focus on maintaining billing and cash collections. This hourly position reports directly to our onsite business office manager and earns a competitive salary between $28-$32 per hour (based on years of experience).

We also provide comprehensive benefits, including:

• medical
• dental
• vision
• short- and long-term disability
• a flexible spending account (FSA)
• a 401(k) plan
• paid time off (PTO)
• life insurance
• continuing education unit (CEU) reimbursements for full-time positions

Our ideal candidate will have a background in healthcare administration, patient accounts, medical billing, or a related field with a heavy focus on various Private Collections and financial management. For this role, we are seeking to find a detail-oriented and organized candidate with experience in healthcare billing, Private collections, and patient financial services.

• 1. Strengths in Skilled Nursing Facility Healthcare Administration, and in Skilled Nursing Facility billing.
• 2. Knowledge of the Medicaid Pending and Private Collection Process:
  Understanding MA forms needed, the SMRT process, spenddown process and communication with residents/families in a timely manner. Ability to anticipate co-pays/patient liabilities/private accounts and act on collections proactively.
• 3. Strong Communication
  
  Skills:
  
  The candidate should effectively communicate with county agencies, managed care organizations, and residents/families, providing updates and following up on Medicaid Pending balances regularly.
• 4. Billing and Accounts Management
  
  Experience:
  
  Experience in billing Managed care plans is a plus. Must be able to work aging reports, clearing credits and balances, and maintaining accurate resident financial data is essential.
• 5. Attention to Detail and Accuracy:
  The candidate must ensure completeness and accuracy in resident financial files, manage census data, perform financial screenings, and produce collection letters while documenting efforts per policy.
• 6. Collaborative
  
  Skills:
  
  Ability to work closely with other facility departments to achieve accurate and timely billing results.
• 7. Problem-Solving and Analytical
  
  Skills:
  
  Skills in auditing accounts, adjusting financial data, and ensuring integrity in all financial matters.
• 8. Customer Service Orientation: A compassionate approach to working with residents and families, guiding them through the financial and application processes.
• 9. Time Management and Multi-tasking:
  Capable of managing multiple tasks, meeting deadlines, and attending required meetings to stay aligned with team objectives.

• Requires 1-2 years’ experience with Point Click Care.
• 1-2 years’ experience in Long-term Care billing | Very knowledgeable in the Medicaid Pending Process.
• Comfortable to work independently.
• Bachelor’s degree in healthcare administration or similar, is preferred (not required).
• Intermediate level computer use, especially industry software and MS Word and Excel.

This full-time position works an 8-hour shift: M-F, 8:00am to 4:30pm.