Assistant Business Office Manager

Assistant Business Office Manager (ABOM)

North Ridge Health and Rehab in New Hope, MN is looking to add a position to our growing team, for an Assistant Business Office Manager (ABOM) for a Skilled Nursing Facility.

The ABOM is responsible for overseeing the functions of the business office, with a keen focus on maintaining billing and cash collections. This hourly position reports directly to our onsite business office manager and earns a competitive salary between $28-$32 per hour (based on years of experience). We also provide comprehensive benefits, including medical, dental, vision, short- and long-term disability, a flexible spending account (FSA), a 401(k) plan, paid time off (PTO), life insurance, and continuing education unit (CEU) reimbursements for full-time positions.

Our ideal candidate will have a background in healthcare administration, patient accounts, medical billing, or a related field with a heavy focus on various Private Collections and financial management. For this role, we are seeking to find a detail-oriented and organized candidate with experience in healthcare billing, Private collections, and patient financial services.

The ideal candidate should possess:

• Strengths in Skilled Nursing Facility Healthcare Administration, and in Skilled Nursing Facility billing.
• Knowledge of the Medicaid Pending and Private Collection Process:
  Understanding MA forms needed, the SMRT process, spenddown process and communication with residents/families in a timely manner. Ability to anticipate co-pays/patient liabilities/private accounts and act on collections proactively.
• Strong Communication
  
  Skills:
  
  The candidate should effectively communicate with county agencies, managed care organizations, and residents/families, providing updates and following up on Medicaid Pending balances regularly.
• Billing and Accounts Management
  
  Experience:
  
  Experience in billing Managed care plans is a plus. Must be able to work aging reports, clearing credits and balances, and maintaining accurate resident financial data is essential.
• Attention to Detail and Accuracy:
  The candidate must ensure completeness and accuracy in resident financial files, manage census data, perform financial screenings, and produce collection letters while documenting efforts per policy.
• Collaborative
  
  Skills:
  
  Ability to work closely with other facility departments to achieve accurate and timely billing results.
• Problem-Solving and Analytical
  
  Skills:
  
  Skills in auditing accounts, adjusting financial data, and ensuring integrity in all financial matters.
• Customer Service Orientation: A compassionate approach to working with residents and families, guiding them through the financial and application processes.
• Time Management and Multi-tasking:
  Capable of managing multiple tasks, meeting deadlines, and attending required meetings to stay aligned with team objectives.

Desired Experience

Requires 1-2 years' experience with Point Click Care. 1-2 years' experience in Long-term Care billing | Very knowledgeable in the Medicaid Pending Process

Comfortable to work independently

Bachelor's degree in healthcare administration or similar, is preferred (not required)

Intermediate level computer use, especially industry software and MS Word and Excel.

Work Schedule This full-time position works an 8-hour shift: M-F, 8:00am to 4:30pm.