Designated Coordinator

Learnability is seeking a dedicated and compassionate Designated Coordinator.
This role is about more than supervision-it's about building trust, understanding unique
communication, and creating a truly person-centered, peaceful, structured, joy-filled life.
You'll lead a dedicated team while collaborating with family and providers to set
meaningful goals and deliver exceptional care. If you're outgoing, detail oriented, and enjoy planing activities, this could be one of the most rewarding jobs you'll ever have.

The Designated Coordinator is responsible for overseeing and coordinating services for
individuals receiving supports under Minnesota's 245D Home and Community-Based
Services (HCBS). This role ensures that all services are provided in compliance with
state regulations, meet person-centered outcomes, and align with the Individual Support
Plan. The DC provides supervision, guidance, and training to Direct Support
Professionals (DSPs) and works in partnership with the Designated Manager,
guardians, case managers, and interdisciplinary team members to ensure high-quality,
person-centered services.

• Oversee scheduling, timecard approval, EVV Compliance and 245D required paperwork & documentation
• Directly supervise and lead a team of support staff, direct care professionals and the house supervisor
• Provide guidance, training, and performance feedback to ensure the team delivers high-quality, person-centered care and support

Individualized Home Services Program Management:

• Develop and implement individualized care plans for each resident in coordination with their support team and legal guardians
• Oversee the implementation of behavioral support strategies and ensure adherence to established protocols
• Manage the overall daily schedule and activities while ensuring a balance between individual preferences, community engagement, and skill development
• Manage, coordinate, and supplement scheduling in accordance with the individual and company needs
• Work in a safe, respectful family home that values personal growth for the clients, staff, and family

• Train new support staff, ensuring they are well-equipped to meet the needs of the residents and in compliance with all 245D required training
• Conduct regular staff meetings to discuss program updates, individual progress, and address any concerns or challenges
• Provide ongoing training opportunities to enhance staff skills and knowledge in disability services and person-centered care

Health and Safety Compliance:

• Receive extensive training on client-specific interventions with on-site behavioral guidance from skilled clinicians, designed to respect sensory and behavioral needs while promoting regulation, connection, and safety
• Ability to remain calm under pressure while confidently implementing complex behavior plans created by a dedicated behavioral team present on-site weekly
• Ensure compliance with all regulatory guidelines, agency policies, and industry standards for home and community based services
• Maintain accurate and up-to-date records, including incident reports, medical records, and individual progress reports

• Act as a liaison between residents, their families, external service providers, and the organization, fostering effective communication
• Advocate for the rights and choices of the residents, promoting self-advocacy whenever possible
• Attend meetings and collaborate with interdisciplinary teams to coordinate services and support for the residents
• Manage programs that encourage and meet Individualized Home Supports with Training guidelines

As a Designated Coordinator, you will organize the delivery of individualized home
supports with training (IHS w/T), night supervision, and sometimes employment support services to individuals enrolled in a 245D licensed home and community based program according to federal and state regulations, as well as the policies and procedures of the program.

• A baccalaureate degree in a field related to human services, and one year of
  full-time work experience providing direct care services to persons with
  disabilities or persons age 65 and older
• An associate degree in a field related to human services, and two years of
  full-time work experience providing direct care services to persons with
  disabilities or persons age 65 and older
• A diploma in a field related to human services, and three years of full-time work
  experience providing…