Processing Operations Supervisor

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St.

Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization

Department: Central Processing

FTE: 1.0 (80 hours per pay period)

Workdays: Monday - Friday

Shift(s): Evenings

Shift Length: 8 hours

Location: In-Person

Purpose of this position: Supervises and coordinates all daily operations/duties of all five areas of Central Processing Department's (CPD) locations: CSC, P4, OLL including decontamination processes, scope reprocessing, high-level disinfection, sterile processing and case-cart picking in compliance with The Joint Commission (TJC), DHS, AAMI, AORN, and SGNA standards. Provides support to on-campus and off-campus clinical departments, and OR for equipment and instrumentation to support patient safety, infection control policies, and departmental operations.

Performs supervisory functions for the Central Processing department. This includes hiring, orienting, training, coaching, quality auditing, discipline, conducting annual performance evaluations and overall staff development along with ensuring that unit/department metrics are met. Act as primary liaison to other departments.

• Communicates with Central Processing Department (CPD) Manager, nursing, and operations on all supply and instrument tray changes
• Monitors and maintains inventory to ensure an adequate level of sterile supplies and instrumentation including ordering implants in the absence of OR Implant Coordinator
• Orders storeroom and direct purchase supplies for CPD areas
• Facilitates recall procedures for supplies and instruments. Provides supervisory level direction and support in planning, organizing, and coordinating the activities of the CPD
• Coaches, counsels and disciplines staff, including enforcing departmental policies and procedures, according to hospital and department policies, procedures and attendance records
• Coordinates the orientation of new employees
• Schedules all areas of CPD:
  Orange Lower Level, G1 Scope room, P4 instrument room, CSC Scope Room and CSC CPD staffing base on need
• Responds to emergency situations, problems, special requests and routine inquiries during the office hour, off-hours and weekends
• Assists in evaluation of new products both supply and instruments. Records evaluations and recommend products based on the regulatory standards
• Ensures the proper handling, storage and rotation of all sterile instruments and supplies
• Maintains all records of sterilizers, BI, GI Scope and flash sterilizers including biological and chemical monitoring
• Ensures staff is meeting production requirements per departmental standard operating procedures by addressing problems and obstacles in a timely fashion
• Manages continuous quality improvement initiatives and participates in Lean events. Defines standards for department performance (customer satisfaction, financial, productivity, etc.) and evaluates business unit/department performance against those standards
• Sets clear direction and priorities through the identification and implementation of effective processes and procedures for accomplishing work. Train staff and perform annual competency per AAMI and SGNA standards. Monitors FTE's and utilizes staff and…