Medical Science Liaison, Team Lead

Critical Needs. Immediate Action. SERB is a fast-growing global specialty pharma company designed to address rare and urgent conditions by delivering life-saving medicines when time and complexity leave no room for failure.

We operate end-to-end across 100+ countries, ensuring 70+ essential medicines for rare diseases, emergency care, and medical countermeasures reach patients and clinicians with urgency – wherever and whenever they are needed. Shaped over the past 25 years by an entrepreneurial, disruptive spirit, SERB combines the focus and agility of a biotech with the scale, reach, and reliability of a global pharmaceutical company — always grounded in medical purpose, not corporate convention.

Our 600+ employees are driven by three core values:

• Patients first, always Patients are not a concept — they are why we act, especially when time matters most.
• Impact focused We are agile, entrepreneurial, and disciplined - working smart and learning continuously to deliver results that matter, with the consistency, quality, and trust that critical care demands.
• Team powered We go the extra mile - together - because our shared commitment drives extraordinary outcomes.

Guided by a clear ambition and a relentless focus on patients, SERB continues to expand through selective, innovative acquisitions, launching new treatments and entering new geographies. Across every step — from integration to delivery — our people act with passion, ownership, and determination to ensure life-saving medicines become available to patients who need them, worldwide.

The Medical Science Liaison (MSL) Manager leads and develops a high-performing team of Medical Science Liaisons responsible for scientific exchange and external medical engagement with key opinion leaders (KOLs), healthcare professionals (HCPs), academic institutions, and other stakeholders. This role ensures the field medical organization delivers strategic scientific value, generates actionable medical insights, and supports evidence generation activities in alignment with the company's medical and business objectives.

The MSL Manager serves as a key member of the Medical Affairs leadership team and partners cross-functionally with Medical Affairs, Clinical Development, Commercial, Market Access, HEOR, Regulatory, and Compliance to execute the medical strategy while maintaining the highest standards of scientific integrity and compliance.

• Lead, coach, and develop a team of MSLs to achieve Medical Affairs objectives.
• Establish clear performance expectations, development plans, and succession strategies.
• Conduct regular field rides, coaching sessions, and performance reviews.
• Foster a culture of scientific excellence, accountability, collaboration, and continuous improvement.
• Ensure consistent execution of field medical activities across assigned regions.

• Translate medical strategy into actionable regional field plans.
• Support implementation of product lifecycle and therapeutic area strategies.
• Guide MSL team engagement with KOLs, investigators, scientific societies, and healthcare systems.
• Ensure field medical activities align with evolving scientific, clinical, and competitive landscapes.
• Contribute to annual medical planning and budget management.

• Oversee development and maintenance of strategic relationships with national and regional KOLs.
• Support MSL team in conducting scientific exchange on clinical data, disease state education, and emerging evidence.
• Where appropriate, constructively challenge current treatment approaches with scientific /clinical evidence, moving beyond information…